I set up a personal web account with reliablesite.net about a year ago when I was taking an ASP.Net class. I did a lot of reasearch and reliablesite.net was by far the best for the money for the features I wanted to use (ASP.Net 3.5, Sql Server database). I have had no problems for that year.
It has been a different story with my business account hosted by qwestoffice.net however. To make a long story short, Our business web site was down for a week and their customer service was terrible (They kept trying to blame me).
I switched my business web site this last week to reliablesite.net (I should have done it sooner!) and the switch went flawlessly. I did have one problem with the email and customer support solved my problem in less than 10 minutes. I just needed to change the outgoing port from the default to another number. Qwest’s best response on customer support email was 46 hours. Most of the time they just don’t respond.
To top it off I saved over $200 a year.